Your Guarantee
We want you to be delighted with your order, but if for any reason a product from our range is not suitable, we will happily provide a prompt refund, credit, or exchange. Simply return the product, together with your invoice, within 30 days. Please note you are responsible for the safe return and mailing costs. If you have any questions, please telephone us on 0423380856 Monday - Friday 9.00am - 5.00pm. If you receive damaged merchandise or an incorrect item, please telephone us on 0423380856 for instructions.
Delivery Policy
Ayana Organics offer a $8.00 delivery Australia wide for orders under $150.00. For orders over $150.00 will receive FREE delivery Australia wide. Australia Post will be used for all deliveries.
All orders will be dispatched the next business day Monday to Friday, providing all products are in stock. Our international orders are delivered by Australia Post.
Regular delivery should arrive in 1-4 business days within Australia, while express delivery will usually arrive in 1-2 business days, depending on the destination. US and UK orders expect in five business days. |